All through their lives, I've done it for them. Set-up new hardware, installed new software and acted as in-house technician whenever things went wrong. As a result, I have a family of digital illiterates.

Damn truth. Pretty much the only way to learn is to have to DIY. Much better to teach them how to fish for sure. Old HN top commenter still is legit:

The problem isn't that these people can't use computers. It's that they can't THINK. They do not understand what critical thinking is, or how it works. They do not know how to approach problems or explore solutions. They don't know how to do it with their computer... or their car, or their vacuuming robot, or their television, or their oven or their relationships or any thing in their life. They don't understand why the world is the way it is, they don't know how to figure it out, and they generally think that trying is a suckers game.